We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it under the following conditions:
Return Policy
Returns
- Items must be returned within 30 days of delivery.
- Items must be unused, unworn, and in the original packaging.
- Proof of purchase (order confirmation email or receipt) is required.
- Certain items (such as gift cards, customized products, and final sale items) are non-returnable.
Refunds
- Once we receive and inspect your returned item, we will notify you of the status of your refund.
- Approved refunds will be processed to your original method of payment within 5–10 business days.
- Shipping costs are non-refundable.
Exchanges
- If you need to exchange an item for a different size or color, please contact us at help@megastore.com.
- Exchanges are subject to product availability.
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong or defective item).
- We recommend using a trackable shipping service or purchasing shipping insurance.